Delivery & Returns

Delivery 

Shipping is calculated according to size and weight. 

Small items - blankets, cushions, cushion covers, bunting etc. Options available at checkout, when the delivery postcode is entered. Shipped with Royal Mail.

Standard - 2nd class - 2 to 4 business days.

Express - 1st class - 1 to 3 business days.

Next Day - Special Delivery - guaranteed next business day by 1pm. Fully insured, tracked and signed for. 

 

Deckchairs

- U.K wide delivery, shipped with Parcel Force.

Standard - 2 to 4 business days - currently more like a week. From £12.

 

Large Furniture items - please contact us so we can provide a quote, call Emily on 07886444348 or email the_fields@outlook.com. This charge is payable on delivery.

The following are guidelines only. Often we will personally deliver your items, however sometimes we will use a third party delivery firm.

London £30-£60 - delivery within 1 week.  

A surcharge of £15 applies for delivery inside the Congestion Zone.

 

Home Counties £50-£80 - delivery within 1 week.  

Rest of UK £50-£120 - delivery within 1-2 weeks.                                                                            

Delivery available throughout the U.K. We can arrange delivery to Europe and the rest of the World - please contact us for a quote.

 





Returns

Made to Order  - unfortunately we cannot offer refunds on these items. However, if your item isn't how you expected please do contact us and we will do our best resolve the issue.

Changed your mind - if for any reason you are not 100% happy with your order, we can offer a refund or exchange. Please let us know within 7 days of purchase. The buyer is responsible for return postage/courier costs.

Faulty items - in the unlikely case that your order arrives damaged, please contact us straight away. We can then raise a claim with the courier. Please provide photos and any evidence that you may have. We will then issue a full refund or exchange.  

For any further information please call Emily on 07886444348 or email the_fields@outlook.com